Claims Process Overview
In our experience, most homeowner’s insurance companies cover the cost of biohazard remediation involving suicide, homicide, and unattended deaths that occur at the insured property. If you have insurance and would like to file a claim for any of our services, BioteamAZ will help you manage and navigate the entire insurance claims process:
We will assist you with calling the homeowner’s insurance company to start the claim.
We work directly with the insurance company on all steps of the claim to ensure the work is covered by the insurance policy.
We advocate for you, the client, and do not affiliate with any insurance companies. This allows us to act in the best interest of our clients without any conflicts of interest.
We document the entire cleanup process from beginning to end. This includes bacteria and germ testing, pictures of all phases of the work, documentation of all items disposed of due to impact, etc.
Our claims specialists work with you to ensure all needs are met including assisting with personal property damage and rebuild of biohazard remediation.
Some insurance companies require prior approval before we start the decontamination process. If this is the case, a Senior Technician from BioteamAZ will go to your property to assess the impact. We will implement measures to slow down the decomposition process and assist with killing bacteria and odor. We can also assist in retrieving vital documents or other items from inside of the insured property when necessary.
Biohazard Cleanup & Service Timeline
Due to the nature of some of our services, you may be unable to stay in your home overnight or for multiple days. In these instances, BioteamAZ will provide you with a hotel for the duration of our biohazard work, at no cost to you. As each situation is different, we cannot guarantee a timeline from start to finish. Most clean-up work can be finished within a few days, but the insurance claim can stretch out over weeks. No matter how long it takes, we will be by your side every step of the way.